Testimonials

Mt. Diablo Insurance Brokers provides exceptional customer service and goes above-and-beyond to find my family the right balance of risk tolerance vs. price.

I’ve been a client of Mt. Diablo Insurance Brokers (MDIB) for three years. My old policy was through Farmer’s and it felt like my policy premium kept creeping up year after year and eventually was well above what my family could afford. MDIB reviewed my policy and priced out multiple carriers of equal coverage for hundreds less each year. Since I first became a client, the price and coverage was right; however, the level of customer service keeps me a happy customer.

Jake and Stephanie at MDIB are easy to get a hold of, responsive to emails and phone calls, and met with me in person to discuss my recent coverage challenges. My family hired a live-in nanny who required use of the car. She’s from a different country; therefore almost all insurance providers don’t recognize her prior driving experience and rate her as a sixteen year old driver ($$$ yikes). I started making phone calls to carriers outside MDIB questioning whether I could do better on my own…but the answer was certainly not. Stephanie priced out thirteen different companies and found the one (Travelers) that recognized our nanny’s prior driving experience and my policy dropped by $170.

My family is extremely happy with MDIB. I feel confident we’ve got the right level of protection, an affordable rate, and a broker who is looking to continue earning our business each year.

Responsive, professional, and committed to customer satisfaction!

We live in a high-fire area, and searching for HO insurance was challenging. David came through with some great options. He is amazing!

We totally recommend Mt. Diablo Insurance Brokers! Mt. Diablo Insurance (Jake B.) saved us hundreds of dollars per year and ADDED coverage. We use them for our business policies, as well as our personal coverages. They go above and beyond to make insurance matters go as smooth as possible.

Mt. Diablo’s team is great to work with, they are very professional and extremely helpful and responsive. They have been providing my business with the perfect coverages for several years and i am greatly satisfied with their work!
I would definitely highly recommend them anytime!!!

I’ve been working with Mt Diablo Insurance Brokers for several years to insure various aspects of my business, including our vehicles, commercial building, business liability, and workers’ compensation policies. Throughout this time, I’ve found their service to be nothing short of outstanding.

David, our dedicated representative at Mt Diablo Insurance Brokers, has been instrumental in ensuring that our insurance needs are met with the utmost care and attention. Rather than referring to him as an agent, I think of him as a trusted partner and advisor. He doesn’t just focus on selling policies; he genuinely cares about our business and its well-being.

One of the things I appreciate most about David is his personal touch. He regularly visits our office in person to discuss our policies, address any concerns, and keep us informed about industry updates. This level of service is rare in today’s fast-paced world, and it’s clear that David is genuinely committed to helping us succeed.

In addition to David, I also want to mention Jamie, who works in the office. Jamie is always friendly, efficient, and eager to help with any requests or questions we have. It’s a pleasure to work with both David and Jamie, as they make the insurance process smooth and stress-free.

Over the years, David has helped us find significant savings without sacrificing the quality of our coverage. He’s always available to answer questions and provide guidance, which has been invaluable in navigating the complex world of insurance.

If you’re in need of a reliable and trustworthy insurance broker, I highly recommend Mt Diablo Insurance Brokers. They offer a comprehensive range of services and, most importantly, a personal connection that truly sets them apart.

Five stars for Mt Diablo Insurance Brokers, and my deepest gratitude to David and Jamie for their unwavering dedication and support!

David has done an excellent job handling all of my Insurance needs. I have been very pleased with the service and have recommend other business owners to switch the Mt. Diablo for their Insurance. Very happy client!

Jake has handled my insurance needs personally for years now and I am glad I gave him the opportunity to give me a quote. Not only did I save money but Jake took the time to dig into my existing coverage and advise me on increasing and changing coverage to reduce risk for my family and my business. I was shocked my old insurance provider had not advised me on such things. Jake and the team at Mt Diablo Insurance are truly experts in the insurance field and I trust them to look out for my best interest at all times – I never feel like just a number and I can always call them directly (no 800 #) with any issues or concerns. Their service has been so great, I have referred many clients to use their service as well.

Jake and team at Mt. Diablo Insurance Brokers have done a phenomenal job not only ensuring we have the right level of coverage across Auto and Home insurance, but have also saved us money at the same time! Their customer service is top notch; responsive, personable, and customer first mentality always. Highly recommend for any of your insurance needs!